At Formax Machines, we stand behind the quality of our products by offering comprehensive warranty coverage to ensure your satisfaction and peace of mind.
Paper Handling Equipment
- Standard Purchase: 90 days parts and labor
- Drop-Ship Orders: 90 days parts
Shredders Warranty
- Deskside & Office Models: Lifetime limited warranty on cutting heads (parts only)
- Industrial Models: Lifetime limited warranty on cutting heads (parts only)
- Specialty Cutting Heads: 1-year parts warranty, 90-day labor
- High-Security Cutting Heads: 1-year parts warranty, 90-day labor
- All Other Parts: 1-year parts warranty on all models
Warranty Terms and Conditions
- Our warranty covers manufacturing defects and issues arising from normal product use. It does not cover damages caused by improper use, lack of maintenance, or unauthorized repairs.
- To ensure prompt service, please provide proof of purchase when requesting warranty support.
- For drop-ship orders, the warranty includes parts coverage only; labor charges are not included.